Junior Manager Logistics Jobs in Unilever 2014
Description
Overview:
The Go to Market & Logistics Quality role works within a market cluster at MCO / Country. The role is focused on Quality in market related operations, implementing, executing, improving and providing technical quality support to warehousing, transportation, repacking and customers for QMS (Quality management System) compliance, care line support; fragility pyramid, co-ship/co-store.
This UPL role reports direct line to GtM Quality Manager.
Key Responsibilities:
Decision making directly impacts market place success, UL credibility with customers and on shelf quality of UL products in the market place impacting UL reputation and brand equity. Role activities mitigate and manage UL Corporate Operational Risk (products meet our consumer safety and quality standards)
• Supports efforts to drive Quality improvement in complaints related to CRQS issues with Logistics, BB, BD, PG teams
• Initiates activities aimed at managing quality issues with customers & channels including rejections, complaints, technical support, product handling such as cold chain, waste reduction in customer
• Provides Quality requirements for physical product returns from customers and provides disposition approval (where needed)
• Prepares leadership reports and communications regarding quality issues in logistics, country and manufacturing operations that affect the cluster and ensures improvement plans are in place and monitored through regular review
• Defines picking and stacking rules (fragility pyramid) for local conditions within cluster geography
• Monitors, aggregates and analyzes market place and overall product quality data from multiple channels (e.g. consumer & customer care lines, shelf inspections, warehouse & re-packer data, employee observations etc) to prioritize, escalate and initiate Q improvement activities as appropriate
• Leads Pallet Quality Improvement based on KPI data, trends analyses and quality improvement methodologies / tools
• Supports Quality improvement projects within cluster for business complaints, cold chain, and CRQS using data analysis, workshops & toolkits
• Provides interface with care lines for customer and consumer alert triggers and feedback data
• Defines CRQS for Secondary and Tertiary Packaging based on Customer needs and globally aligned
• Provides coaching and input to warehouses, manufacturing sites , assemblers / re-packers and corporate office teams during external regulatory body audits & inspections (with input from Regulatory Affairs and Legal)
• Ensure and verifies compliance and calibration of UL Quality Management System across UL managed warehouse sites within geography
• Leads / participates in Quality Expert interventions (e.g. Operational Quality Reviews, HACCP workshops, Training events, etc.)
• Validates that new third party re-packers, assemblers and warehouse / transportation providers are capable of meeting UL Quality requirements by conducting technical capability assessments
• Defines Quality requirements for promotional products & packs through creation of Quality documents
• Ensures re-codification of product required for export (as needed)
• Raises issues and drives improvements for import / export with supplying PG (and site/factory as needed)
• Initiates and prepares Inter-company Quality documents for cross border inter-Unilever FG import, validates first shipment quality and monitors on-going quality of FG received
• Provides Q input to cluster VIP projects related to assembly / re-packers, warehouses, transportation by ensuring quality risk assessment and mitigation are conducted
• Provides expertise and support to resolve Quality issues / incidents related to warehouses, transportation, re-packers, assemblers, promotion suppliers and customers within cluster geography
• Participates in cluster Quality committee that provides disposition decisions for non-conforming products.
• Deploys UL Quality strategy, governance and goals through cluster specific projects and targets
• Participates in linkage forums with Logistics & GtM Quality counterparts in other clusters to ensure alignment (led by Group Quality)
• Leads forums with Product Group Quality which supply to the Cluster in order to review quality needs, issues and performance for products supplied
• Utilizes external links (industry, professional associations) to identify lead quality practices (communicate emerging requirements) for implementation in cluster operations
Education: MSc. Applied Chemistry/ B.E Chemical Engineering.
Experience: Min 2 years in FMCG industry
The Go to Market & Logistics Quality role works within a market cluster at MCO / Country. The role is focused on Quality in market related operations, implementing, executing, improving and providing technical quality support to warehousing, transportation, repacking and customers for QMS (Quality management System) compliance, care line support; fragility pyramid, co-ship/co-store.
This UPL role reports direct line to GtM Quality Manager.
Key Responsibilities:
Decision making directly impacts market place success, UL credibility with customers and on shelf quality of UL products in the market place impacting UL reputation and brand equity. Role activities mitigate and manage UL Corporate Operational Risk (products meet our consumer safety and quality standards)
• Supports efforts to drive Quality improvement in complaints related to CRQS issues with Logistics, BB, BD, PG teams
• Initiates activities aimed at managing quality issues with customers & channels including rejections, complaints, technical support, product handling such as cold chain, waste reduction in customer
• Provides Quality requirements for physical product returns from customers and provides disposition approval (where needed)
• Prepares leadership reports and communications regarding quality issues in logistics, country and manufacturing operations that affect the cluster and ensures improvement plans are in place and monitored through regular review
• Defines picking and stacking rules (fragility pyramid) for local conditions within cluster geography
• Monitors, aggregates and analyzes market place and overall product quality data from multiple channels (e.g. consumer & customer care lines, shelf inspections, warehouse & re-packer data, employee observations etc) to prioritize, escalate and initiate Q improvement activities as appropriate
• Leads Pallet Quality Improvement based on KPI data, trends analyses and quality improvement methodologies / tools
• Supports Quality improvement projects within cluster for business complaints, cold chain, and CRQS using data analysis, workshops & toolkits
• Provides interface with care lines for customer and consumer alert triggers and feedback data
• Defines CRQS for Secondary and Tertiary Packaging based on Customer needs and globally aligned
• Provides coaching and input to warehouses, manufacturing sites , assemblers / re-packers and corporate office teams during external regulatory body audits & inspections (with input from Regulatory Affairs and Legal)
• Ensure and verifies compliance and calibration of UL Quality Management System across UL managed warehouse sites within geography
• Leads / participates in Quality Expert interventions (e.g. Operational Quality Reviews, HACCP workshops, Training events, etc.)
• Validates that new third party re-packers, assemblers and warehouse / transportation providers are capable of meeting UL Quality requirements by conducting technical capability assessments
• Defines Quality requirements for promotional products & packs through creation of Quality documents
• Ensures re-codification of product required for export (as needed)
• Raises issues and drives improvements for import / export with supplying PG (and site/factory as needed)
• Initiates and prepares Inter-company Quality documents for cross border inter-Unilever FG import, validates first shipment quality and monitors on-going quality of FG received
• Provides Q input to cluster VIP projects related to assembly / re-packers, warehouses, transportation by ensuring quality risk assessment and mitigation are conducted
• Provides expertise and support to resolve Quality issues / incidents related to warehouses, transportation, re-packers, assemblers, promotion suppliers and customers within cluster geography
• Participates in cluster Quality committee that provides disposition decisions for non-conforming products.
• Deploys UL Quality strategy, governance and goals through cluster specific projects and targets
• Participates in linkage forums with Logistics & GtM Quality counterparts in other clusters to ensure alignment (led by Group Quality)
• Leads forums with Product Group Quality which supply to the Cluster in order to review quality needs, issues and performance for products supplied
• Utilizes external links (industry, professional associations) to identify lead quality practices (communicate emerging requirements) for implementation in cluster operations
Education: MSc. Applied Chemistry/ B.E Chemical Engineering.
Experience: Min 2 years in FMCG industry
