| Job Title: | Customer Support Executive |
| Company Name: | Aaramshop Pakistan |
| Department: | Customer Service/After Sales Support |
| Industry: | Service |
| Degree Title: | BA/B.Sc./BBA |
| Minimum Experience: | 4 Years |
| Gender: | Female |
| Number of Positions: | 2 |
| Location: | Karachi |
| Career Level: | Executive |
| Job Type: | Permanent |
| Apply By: | December 20 2013 |
| Job Description: | |
| About Company AaramShop© is an online multi‐brand FMCG retail platform, which enables modern consumers to freely select brands or products which they prefer and also enables them to place an order for the shopping directly and seamlessly with their "preferred AaramShop© in the area. The "preferred AaramShop©" then delivers the shopping to the consumer and collects the payment directly from the consumer ‐ just like he would do today when he does home delivery. Job Title Customer Support Executive Job Responsibilities • Attracts Customers/Retailers by calling & answering service questions; suggesting information about company’s services. • Manage Order processing for Customers/Retailers • Maintains Customers/Retailers records by updating account information. • Resolves service problems by clarifying the customer's/Retailer’s complaints; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Prepares product or service reports by collecting and analyzing customer’s/retailer’s information. • Contributes to team effort by accomplishing related results as needed. Skills/Qualifications: Customer Service, Quality Focus, Problem Solving, FMCG Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking | |
| Procedure to Apply: | |
| Interested Candidates are required to email their updated resumes at career@aaramshop.pk beforeDecember 20, 2013 | |
Customer Support Executive Jobs in Aaramshop Pakistan
