This position will focus on analysis and strategic planning for the customer service channels. The candidate will generate insights into existing operations and develop the way forward for the entire division. He should have the ability to synthesize and analyze data currently available and will also look at local, regional and global trends and provide insights to management/stake holders.
Bachelors in computer Sciences from an accredited institute
Reporting & Insight Development
Ability to conduct independent research/Analysis
SQL/Oracle DB knowledge/experience
Key Responsibilities:
Develop analysis and directional insights into channel operations
Suggest areas for improvement in business operations utilizing these analysis
Responsible for monitoring KPI's by reviewing/designing reports.
Responsible for conducting analysis and recommending measures to secure the set goals/standards.
Responsible for generating requests for any specific report(s) if required.
Measure and report the improvement areas of CCD channels
Click Here To Apply
Bachelors in computer Sciences from an accredited institute
Reporting & Insight Development
Ability to conduct independent research/Analysis
SQL/Oracle DB knowledge/experience
Key Responsibilities:
Develop analysis and directional insights into channel operations
Suggest areas for improvement in business operations utilizing these analysis
Responsible for monitoring KPI's by reviewing/designing reports.
Responsible for conducting analysis and recommending measures to secure the set goals/standards.
Responsible for generating requests for any specific report(s) if required.
Measure and report the improvement areas of CCD channels
Click Here To Apply
