(i) Health and wellness is a currentlyimportant work-related value.
(a) True (b) False
(ii) The cognitive component of an attitude consists of beliefs and values antecedents.
(a) True (b) False
(iii) The affective component of an attitude is a specific feeling regarding the personal impact of the
antecedents.
(a) True (b) False
(iv) An attitude results in intended behavior.
(a) True (b) False
(v) Job satisfaction is closely related to organizational commitment and job environment.
(a) True (b) False
(vi) A loyalty response to low job satisfaction occurs when an employee passively waits for conditions
to improve because of a trend in the organization?
(a) True (b) False
(vii) Expectancy can have both positive and negative results for a manager.
(a) True (b) False
(viii) The earliest studies of leadership tended to focus on leader behavior.
(a) True (b) False
(ix) Transactional leadership includes charisma.
(a) True (b) False
(x) Leader behaviors for high performance work teams tend to be charismatic.
(a) True (b) False
(xi) One major power that bureaucracy has is simply its staying power.
(a) True (b) False
(xii) Implement is the most “hands-on” facet of public administration.
(a) True (b) False
(xiii) A Geographical Information System is a location-related computer programme data and maps for
a variety of uses.
(a) True (b) False
(xiv) The most powerful reason for the growing recognition of the global economy is:
(a) The growth of international trade groupings and pacts.
(b) That more people are working domestically for foreign employers.
(c) That the major cities of the western world are culturally heterogeneous.
(d) That only 35% of the world’s largest banks are located in the United States.
(e) That domestic organizations are feeling the impact of international competition.
(xv) The learned and shared ways of thinking and doing things found among members of a society is
known as:
(a) Parochialism (b) Culture shock (c) Culture
(d) Ethnocentrism (e) Domestic multiculturalism
(xvi) Each of the following is a populardimension of culture EXCEPT:
(a) Language (b) Use of space (c) Religion
(d) Individualism (e) Time orientation
(xvii) To help combat selective perception, a manager should:
(a) View the situation as others view it
(b) Give more performance feedback to subordinates
(c) Spend more time helping subordinates learn job skills
(d) Gather additional opinions about a situation from others
(e) Increase feedback to subordinates and train them personally
(xviii) Assigning personal attributes to other individuals is known as:
(a) Stereotyping (b) The halo effect (c) Selective perception
(d) Projection (e) Expectancy
(xix) The key elements of the communication process include all but which of the following?
(a) An interpreter (b) A receiver (c) A source
(d) Feedback (e) Noise
(xx) Nonverbal communication is:
(a) The acknowledgment of a message and a response to its reception
(b) Communication through physical gestures
(c) The same as noise
(d) Anything that interferes with the effectiveness of the communication attempt
(e) Often unimportant during interviews.
(a) True (b) False
(ii) The cognitive component of an attitude consists of beliefs and values antecedents.
(a) True (b) False
(iii) The affective component of an attitude is a specific feeling regarding the personal impact of the
antecedents.
(a) True (b) False
(iv) An attitude results in intended behavior.
(a) True (b) False
(v) Job satisfaction is closely related to organizational commitment and job environment.
(a) True (b) False
(vi) A loyalty response to low job satisfaction occurs when an employee passively waits for conditions
to improve because of a trend in the organization?
(a) True (b) False
(vii) Expectancy can have both positive and negative results for a manager.
(a) True (b) False
(viii) The earliest studies of leadership tended to focus on leader behavior.
(a) True (b) False
(ix) Transactional leadership includes charisma.
(a) True (b) False
(x) Leader behaviors for high performance work teams tend to be charismatic.
(a) True (b) False
(xi) One major power that bureaucracy has is simply its staying power.
(a) True (b) False
(xii) Implement is the most “hands-on” facet of public administration.
(a) True (b) False
(xiii) A Geographical Information System is a location-related computer programme data and maps for
a variety of uses.
(a) True (b) False
(xiv) The most powerful reason for the growing recognition of the global economy is:
(a) The growth of international trade groupings and pacts.
(b) That more people are working domestically for foreign employers.
(c) That the major cities of the western world are culturally heterogeneous.
(d) That only 35% of the world’s largest banks are located in the United States.
(e) That domestic organizations are feeling the impact of international competition.
(xv) The learned and shared ways of thinking and doing things found among members of a society is
known as:
(a) Parochialism (b) Culture shock (c) Culture
(d) Ethnocentrism (e) Domestic multiculturalism
(xvi) Each of the following is a populardimension of culture EXCEPT:
(a) Language (b) Use of space (c) Religion
(d) Individualism (e) Time orientation
(xvii) To help combat selective perception, a manager should:
(a) View the situation as others view it
(b) Give more performance feedback to subordinates
(c) Spend more time helping subordinates learn job skills
(d) Gather additional opinions about a situation from others
(e) Increase feedback to subordinates and train them personally
(xviii) Assigning personal attributes to other individuals is known as:
(a) Stereotyping (b) The halo effect (c) Selective perception
(d) Projection (e) Expectancy
(xix) The key elements of the communication process include all but which of the following?
(a) An interpreter (b) A receiver (c) A source
(d) Feedback (e) Noise
(xx) Nonverbal communication is:
(a) The acknowledgment of a message and a response to its reception
(b) Communication through physical gestures
(c) The same as noise
(d) Anything that interferes with the effectiveness of the communication attempt
(e) Often unimportant during interviews.
